With all of your projects, you will receive a Daily Status Report keeping you abreast of progress and vital statistics (such as fielding incidence, LOI, call dispositions, and quota status). Additionally, ASVA maintains customized Internal Monitoring software used to track the quality of all of your studies on a daily basis. Client Remote Monitoring is also available for all CATI interviewing projects giving you the ability to listen in and hear real-time interviews being conducted.
With 45+ CATI Stations, interviewing is conducted through VoxCo software for B2B and consumer studies. In addition to our regular highly trained and motivated interviewing staff, we offer Bilingual Interviewing (English/Spanish) and Executive Interviewing (for high profile business and medical studies).
With our CATI software, you always have the option to offer your studies online as a separate methodology, or as a simultaneous option to CATI interviewing.
(Web-Assisted Telephone Interviewing)
This methodology includes entering responses from respondent directly into your web survey. We call respondents and conduct live interviews entering their data directly into your web-based survey to increase cooperation rates.
Recruit to Web - A great mixture of CATI and Online surveys. Have an online survey but not a forum to attract respondents? Let us recruit your target audience using proven CATI methods to your online study, rather host by us or you. An excellent method to control costs while reaching a larger group.
ONLINE Survey Programming
We offer CATI programming, as well as ONLINE Survey programming through our VoxCo software. Your ASVA Project Manager will personally program your study and work with you so that your project gets you the data you need.
With our ONLINE programming, you can also add special audio and visual capabilities otherwise unavailable through telephone interviewing. Our programming will bend to fit your needs.
Occasionally, mail-out surveys are necessary to meet your data collection needs. If such is the case, we offer fulfillment, BRE receipt, and Data Entry for collected responses.
ASVA offers coding services in addition to data collection. Using a client or ASVA created code list to be approved by you, we can code open-ended responses for facilitated data viewing.
(Real Time Access) gives you the ability to collect email addresses
to recruit and send information immediately to respondents. This is useful
for sending web invitations with access links, product concept
pictures/descriptions, or anything you’d like a respondent to instantly